Jeff Flowers on July 22, 2014 72 Comments If you are experiencing problems with your kegerator, please refer to our troubleshooting guide below. If your problem is not found below or you are unable to correct an issue you find on the chart, please leave a comment and/or give us a call at 1-866-950-8710. Issue Possible Cause Solution Cloudy Beer:Beer is hazy and not clear Temperature too low Increase the temperature of the refrigerator to 36°F or higher. Faucet partially opened Turn the tap off, then open it quickly and fully. Keg has something warm on it Remove any item that is not cold from the keg. Flat Beer:Head comes out like large soap bubbles and disappears quickly. Beer tastes less fresh Greasy glasses (grease can come from fried foods, lipstick, or dirty hands) Wash glasses thoroughly after use and allow to air dry. Do not dry wipe. Cold rinse glasses before pouring beer. Designate beer-only glasses. Poor pour Be careful about the distance of the faucet to the glass. A perfect pour will give you about a 1/2″ to 1″ thick tight head on top. Low pressure Check if the CO2 tank is on and is not empty. Check for obstructions in the air lines. If the PSI is too low, raise it a little bit at a time. (Be careful as the regulator is very sensitive). Regulators need to be replaced every 4-6 years after wear. Bad or Off-Tasting Beer: Beer is bitter and has an unpleasant bite. Dirty beer line or faucet Clean the faucet and lines after you finish off every keg. Dirty air line Replace the air line if it looks to be contaminated. Otherwise, clean it like you would the beer line and rinse it clean. Old beer Toss the keg, and get a new one. Foamy Beer: You pour and it comes out all foam and no beer. Warm Beer Regulate the refrigerator’s temperature to be at 38-42° Fahrenheit Excessive CO2 Lower the CO2 pressure going into the keg. Turn off the CO2tank, pull the relief valve for about 3 seconds, wait about 15 minutes before turning it back on. Old beer lines Replace your beer lines. Clogged faucet Remove the faucet, soak in hot water and clean with a brush every few weeks. Poor pour Be careful about the distance of the faucet to the glass. A perfect pour will give you about a 1/2″ to 1″ thick tight head on top. Worn down parts in faucet Check for worn washers and replace as needed. Check the faucet to make sure it opens fully. Replace the faucet or it’s parts as needed. Warm beer lines The full length of beer tubing needs to be refrigerated. Beer lines longer than 6 feet may cause issues as well. If your problem is not found in our troubleshooting chart above or you are unable to correct the issue, please leave a comment below and/or give us a call at 1-866-950-8710. More Kegerator Help: Kegerator Parts List & Definitions Step-by-Step: Kegerator Assembly Guide Guide to Regulating Keg Compression 18 Frequently Asked Questions About Kegerators
Roger Auger says July 30, 2014 at 6:34 pm My Haier kegerator model HBF05eABB-01 is ruining my beer cause I cant keep temp at 38′. If fluctuates from 32 to 50. I bought a Johnson digital controller to regulate but the same problem, so I am returning it. Should I buy the thermostat control unit and change it? Reply
Rich Hines says September 7, 2014 at 3:10 pm Edge Star Kegerator model KC2000SSTWIN – cannot get the temperature below 44 degrees even with it set as low as it will go. Using two thermometers and both show same temperature. What can I do to lower temperature? Unit is brand new, purchased August 4, 2014 and just got keg to put in it. Reply
Bill says April 12, 2015 at 5:00 pm I had same problem. Put a digital control with an adjustable differrntial and sense temp of a bottle with mix of water and glychol set at 30 degrees, my beer pours at 35 degrees. Coors light. Reply
Julie says July 17, 2020 at 2:36 pm The internal light does not work. Can you replace the bulbs or is it damage. Just took out of the box Reply
Sober and frustrated says August 12, 2014 at 12:33 pm Frustrated! My Danby Kegerator is dispensing flat beer. Unlike the symptoms listed in the FAQ, the head is not large “soap bubble” like and does not go away; it looks like normal beer head. CO2 level is set appropriately, and it is getting into the keg. Is it the coupler? Reply
carolyn says August 24, 2014 at 9:47 am On DYI MAN CAVE I SAW AN UPSIDE DOWN BEER TAP THAT FILLS YOUR CUP FROM THE BOTTOM UP AND STILL HAS FOAM . DO YOU KNOW WHERE THESE ARE BOUGHT? Reply
Vaughn says October 13, 2014 at 12:17 pm The temperature in my kegorator fluctuates, sometimes as much as 5 degrees, without me adjusting any settings. Is this normal? Reply
JD says November 26, 2014 at 7:20 pm I have the same problem – stuck faucet/handle. Did you get any answer to the problem? Reply
danny says September 19, 2017 at 10:13 am did you ever get help with this? I am having the same problem Reply
Lorren says December 4, 2014 at 9:00 pm Hello all, I just purchased a Continental Beer Refrigerator from a chef off of Craigslist. We got a great price for it, but that may be because it is not working. This is our first Kegerator and we were wondering if anyone has one of these/knows anyone with one of these/or knows anything about the electrical aspect of one of these and may be able to provide some help with setting it up. There are some loose electrical cords that are coming in through the back of the unit and into the refrigerated part. Unfortunately, it seems like nothing is happening when we turn it on so we are assuming that this is because this cord is severed. Any thoughts? Thanks Reply
David Hulshouser says June 1, 2015 at 1:44 pm I have a Nostalgia Electrics KRS-2150 and a foam issue. I’ve measured the temp in a glass placed both in the bottom and top of keg. The bottom was a nice 33 degrees. The top was around 50! The beer never gets much below 50 either. I’ve installed a fan and tube to pump cold air to the tower as well as insulated (as best I can) with pipe insulation around the beer line and air tube. I’ve even stuffed some foam insulation into the hole above the keg where the beer & cooling line go up to the tower to try and minimize warm air entering from the tower. Very frustrating. I’m shocked that there could be such a significant temperature difference in such a small space. Seems to defy laws of nature. Thoughts? Reply
Ben says July 24, 2015 at 2:38 pm Make certain you installed a fan with enough CFM (oomph) to move the air from the top to the bottom. Probably around 300 CFM or more is required. Reply
Greg says June 18, 2015 at 6:37 pm I have a Summit Kegerator, which is about 10 years old. For whatever, reason, it will not pour any beer – none – when the tap handle is engaged. There is pressure in the CO2 tank and keg (roughly 10 psi) and the CO2 tank is not empty. I was concerned that the keg or lines had somehow frozen, but the temp inside the kegerator is not cold enough. What could be the cause? Reply
Priscilla says June 20, 2015 at 8:29 am I have a Danby with the same problem. It barely pours any beer out at 30psi. What is the cause? Reply
Ben says July 24, 2015 at 2:35 pm Measure temps both at the top and the bottom of the keg. Make sure the internal fan is running, too. Reply
Greg says June 19, 2015 at 6:49 am So, after my keg would not dispense beer last night, I checked the following: Pressure: 10-12 psi, good to go CO2 tank: full Temperature regulator setting on back of kegerator: set at normal (mid range) Still no beer. However, after tinkering around inside the kegerator with the door open, I noticed a coat of frost forming on the lower half of the keg. So I pulled the keg out to find it frozen – solid as a rock. Given the temp regulator setting, I can only think the regulator is broken. However, when I unplug the unit and then plug it back in a little bit later, the cooling mechanism kicks in. Just can’t figure out why it won’t STOP cooling once it hits the temp setting. Reply
Ben says July 24, 2015 at 2:34 pm Definitely you have a thermostat and air circulation problem This is common with low-dollar kegerators that are basically modified refrigerators. First, if it’s under warranty, replace that sucka. If not, get your model number and plug it into google looking for a replacement temperature control. Last, get a small appliance fan (6″ muffin fan) and wire it up inside to circulate the air. It’s quite possible that the thermostat on your unit is at or near the top and all your cold air is sinking causing demand to keep running the compressor. Reply
Randy says July 14, 2015 at 2:26 pm I just purchased a danby kegerator. I have used 2 co2 tanks on half keg of beer. I checked all connections for leaks and found nothing. What might it be? Reply
Ben says July 24, 2015 at 2:30 pm Use a mild detergent/water solution and spray all connections and valves while under pressure. Look for forming bubbles. Also, pressurize the system, then turn off the CO2 tank valve and see if pressure holds (it should). Third, lubricate ALL o-rings, gaskets and fittings with Lubrifilm spray. You may not be able to get to the ones inside your keg unless you’re using a homebrew corny but definitely get the ones you can see. Reply
Kevin says March 20, 2020 at 6:06 pm We bought a used Danby DKC644BLS-1, i installed allnew lines, new co2 reg and fired it up. For 3 days before buying the 1/4 keg temp dropped and stayed at 36. Put a 1/4 keg in it on sunday and it has been fine until now friday night. Temp wont drop below 45, compressor is cold, i dont know if it is coming on or not, but i assume so since the temp is 45. Reply
Kevin Silk says December 19, 2015 at 4:03 pm My edgestar2000 won’t stay running I shut it down for awhile then turn it back on it will run for a few minutes then shut back down??? Reply
Jay says December 28, 2015 at 6:53 pm Good evening, i purchased an EdgeStar mini kegerator pressurized dispenser. After i purchased my Newcastle keg, cooled it and properly followed the instructions for installation i hooked up my mini keg. I came to find that there was a leak being caused from the keg. Even though beer flowed through the tubes, a large amount of beer leaked out of the top of the keg between the tap. Is the tap i have bad? What could of caused this leak. I bought a new mini keg and experienced the same issue. please not that the tap was definitely correctly snapped into place, however the leak continued with both kegs. Reply
Tyler says February 26, 2016 at 11:24 am Hello, any help would be appreciated. I just installed a used kegerator that I just bought, and everything works perfectly (we even served the beer), except there is a very small leak that comes from the faucet tube connection to the coupler. It leaks directly below and on top of the piece that screws the tube to the coupler. I even bought a new washer and watched videos on installation, and every attempt I make it still leaks. Is there something wrong with the coupler or the tube? Am I missing something? Please help! Reply
CANTRECE adams says April 30, 2016 at 2:40 pm My edgestar kegerator tbc50s. Leaks when I put on my mini kegs. Is it because I don’t let them sit first and there is too much pressure? Leaks around the seal on the mini keg tap. It has happened with New Castle and Heineken. Any advice is greatly appreciated. Thank you! Reply
Heather says May 28, 2016 at 8:54 pm I bought the Nostalgia double kegorator. We do have a foam issue but it seems to be getting better. We have just gone through our first keg which was a 1/4 keg and now changing to a 1/6 keg but we are having problems with the keg couple handle. It appears now to be too long for this size barrel? Is there a way to add height to the keg coupler so that the handle will lock down or do we have to get a different size coupler all together. It’s says that it will fit but it is hitting the top of the keg. Reply
John Gannon says June 18, 2016 at 2:18 pm I purchased an Edgestar KC7000SSOD (BR7000SSOD) about a year ago. I cleaned it and turned it off for the winter beginning in November 2015 and turned it back on in May 2016. Since then, the kegerator has shutdown, on its own, 3 times. Any ideas? Reply
amber gerstenberg says June 29, 2016 at 11:51 am I have a beverage air 2 years old, just put a keg in 2 days ago, temp in kegerator reads 32, but beer is still warm,, Reply
Doug Graven says August 11, 2016 at 8:50 pm I have a dual tap and one tap pours but the other one will not. What is the problem? Reply
Peter Stevens says August 21, 2016 at 10:04 am I have a Danby Kegerator. I need to keep the air under 5 psi to not have have a glass of foam, problem is then I get a very slow pour. suggestions on greating a full pour and normal amount of head. Reply
Rob says September 11, 2016 at 2:39 pm Just finished my basement and customized the countertop to fit my kegerator. Purchased a new keg and co2 tank to entertain my friends. Upon first use of the keg, I was able to get ONE pour and no more. After a few hours, I can get another half a glass. Any ideas to help? Reply
dbfoster@ntelos.net says September 20, 2016 at 8:28 pm Today I got a new keg and when I tried to tap it, beer came out some at the coupler. The tap was closed. Seems to me there is an extra black rubber gasket on the bottom of the coupler and once before it came off. There is a thick gasket on the bottom now, but when I twisted the coupler, it was loose and did not hold. do you sell extra gaskets? Reply
Alan says October 1, 2016 at 3:26 pm Beer not coming out of my faucet Keg tapped properly, co2 working When cleaning lines had problem putting spigot back on Reply
Michael says November 10, 2016 at 5:19 pm How do you fix E4 error on display? I have defrosted, unplugged and it still stays. Reply
Mike says November 24, 2016 at 11:19 am I have same problem. E4 today , Thanksgiving. Have had this unit since March of 2015. First problem. Reply
Brad says December 23, 2016 at 12:04 pm My keg faucet is not fitting snug and is leaking CO2. How do I fix this? Reply
Bill Browitt says December 28, 2016 at 4:57 pm Constant foaming, have clraned it and put in new lines. Reply
Scott Jensen says January 7, 2017 at 3:32 pm My kegerator quit refrigerating on 1-5-17. New one will be here 1-10-17. I just put a new Micholob Ultra keg (16g) in a week ago. Will the beer still be good after I replace the kegerator? It’s still under c02. Didn’t know if the 64 degrees my house is kept at would sour it. Thanks! Reply
BAMBI says January 9, 2017 at 9:23 am E2 ERROR CODE NO KEG CONNECTED YET WHAT DOES THIS ERROR CODE MEAN MARVEL OUTDOOR KEGERATOR Reply
Russ Youchstone says February 18, 2017 at 8:55 pm My faucet is stuck after not in use for a day or two. Broke the dam plastic handle and I have to use a piece of pipe with excessive effort to get the dam valve open and then force it back shut. Brand freakin new $600 dual tap kegerator. It has already got stuck open once and leaked everywhere. What is the dam fix? Reply
Travis says February 23, 2017 at 1:17 pm I just bought a kegerator and it’s leaking from the top of the keg coupler (the hose running to the tap). The washer is in there but it’s still leaking. Thoughts? Reply
Vicky Wahl says April 8, 2017 at 7:44 pm This is our first kegerator, purchased in January, 2017. Worked great up until 3 days ago. Now, it is like the tap is locked.. Doesn’t move at all.. Power is on, keeping temperature… What could it be? Afraid to force it and break it! Reply
John leslie says October 3, 2017 at 4:20 pm Tap is stuck on both faucetts..levers won’t move at all..dont want to break Reply
B ONeill says April 21, 2017 at 11:27 am My Nostalgia KRS2100 just stopped running. I have checked that the electric circuit is good. It’s about five years old. Any ideas? Reply
Debra Dawson says May 8, 2017 at 7:39 pm It stopped cooling. It’s a little over a year old. It’s a pmarvel dual kegerator. Any ideas?? Reply
James says July 1, 2017 at 8:30 am First and foremost: Remove the CO2 bottle from the kegerator. Cooling the gas reduces the pressure. Every keg comes with a cap, cut a hole that matches the diameter of the gas hose. Notice that the Keg cap fits over the Tap tube cap. Remove the Tap Cap and set aside. Feed the hose down or up through the tap tube and reconnect to keg and CO2 bottle with the hose through the keg cap. Place the Keg cap on top of the Keg tube, it should fit nicely. Depending on the length of the gas hose will determine where you can place your gas bottle. I have a short hose so my gas bottle sits on top of my Kegerator. Make sure to turn down the gas pressure alot before continuing. I have my pressure set to 4 lbs. while drawing beer. Reply
Lee Cox says September 8, 2017 at 8:49 pm I’ve owned my kegerator for 3 years now. I haven’t had issues before, but after it was sitting for a few months unplugged, I started it up today. It worked for a bit but has now stopped. It’s not cold, and you can hear a clicking like it’s trying to start but clicks again a few seconds later. Reply
Tony says October 14, 2017 at 7:50 am My Danby kegerator is making a beeping noise. Stops for approx 2-3 minutes then starts backup again. Any suggestions? Thanks Reply
Damon says November 6, 2017 at 12:50 pm I am writing for a friend who has a keggermeister KM2800BK – KM2800SS. She took it apart to clean it but when putting it back together she had an extra part. It’s a white plastic cylinder. She has the manual but it doesn’t show that piece in the parts breakdown. I’m trying to locate a detailed parts manual or assembly manual so I can get it working for them again. The beer is flat and almost syrupy as they put it. Any help is appreciated Reply
jim says December 17, 2017 at 10:04 am I’m having a problem keeping the keg cold,it dosent sound like its running.what could be the problem? Reply
Tom oconnell says April 7, 2018 at 2:30 pm My tap handle has “clogged”/won’t move at all. This is the second time it has happened in a month. I’m on my first keg from the kegerator and this is a giant pain to have to disassemble the tap, soak it, and put it back together. Why does this happen? Don’t you have a non-clogging tap so I can just get a fresh beer anytime I want to? It is embarrassing to have a friend over for tap beer and the tap is frozen shut !! Reply
Mike says November 4, 2018 at 12:06 pm I’m having the same issue, any answers out there please? Reply
Bill Proposki says November 5, 2018 at 7:56 pm For those whose tap handle won’t move: If the faucet uses a cylinder slide mechanism, the clearances for the slide allows beer to seep into the barrel slide. As it accumulates, stickiness happens. To clear the stickiness, shutdown co2, remove line from keg and detach the faucet and soak in hot water to remove the stickiness. I did this for a couple of years and then discovered the Perlick faucet. Its design shouts off beer in the back of the faucet. No sticking ever. I still clean everything between kegs Reply
Mike H. says September 30, 2018 at 8:27 pm I have a Haier unit. Had worked great for 10 years. I opened door today to feel keg (almost empty luckily) in there. If was warm (like 58 degrees). Usually beer is about 38-40. Compressor was hot, not running. I turned temp control dial switch to off. Came back an hour later. Compressor feeling cooler. Turned back on to call for operation. Nothing happened. Never came back on, even 15 minutes later. Any ideas? Is 10 years a normal lifetime for these things? Reply
Damien Kaetzel says January 4, 2019 at 7:14 pm I have a Danby kegerator with 1/4 coors light and it is only pouring foaming, have fridge temp at 35 degrees and beer looks clear all the way to the faucet. Need help any suggestions thanks Reply
Kegerator.com says January 17, 2020 at 3:43 pm Thanks for the question Damien, If your kegerator is pouring straight foam, the likely problem is that your beer is the wrong temperature. Coors Light, at between 14-16PSI, should be approximately 38F. Try verifying the temperature of your beer directly, and adjust the fridge temperature as needed to compensate. Hope this helps, Cheers! Reply
Tom says April 9, 2019 at 2:20 pm I have a 2005 Danby Designer kegerator. Recently I have had trouble with beer flow. I checked all lines and air is flowing all the way from the coupler to the pull handle but no beer is coming through. I disconnect the coupler and push down on the keg ball bearing by hand and no beer comes out. Could there be a problem with the coupler not pushing bearing down enough to let air in? Reply
Brianh60 says May 11, 2019 at 5:05 pm I’ve had this kegerator for several years with no problems. This year the tap shoots out a burst of air in the beginning of every pour. What might be the issue? Thanks in advance. Reply
Steve Morgan says February 21, 2020 at 1:24 pm We are trying to see how we can get the Temperature control panel fixed because it will not let us lower the temperature please let us know thank you OK Reply
Aaron Bolvin says February 27, 2020 at 8:49 am Hi, I have had my kegerator for about a year now, bought brand new. 6 days ago, I took the tap system apart and cleaned it, put a half barrel of Busch light in it and it has been pouring 3/4 glass of foam for 6 days. My co2 pressure is 2/4 pounds and my temperature is on max. Any suggestions are appreciated, thanks. Reply
Nate says April 7, 2020 at 8:14 am I just finished restoring an old commercial kegerator with all brand new parts. Co2 pressure is 12 psi, I have about 10 ft of 3/16 ID beer line, and the temp is consistent at 38 degrees yet my beer still comes out foamy Reply
ALDO Iannacco says May 3, 2020 at 4:16 pm First time with Stella does anyone know if you need a special adapter Reply
Kegerator.com says June 22, 2020 at 10:53 am For a half barrel, you would need an S coupler. If using a sixth barrel, a D coupler. Cheers! Reply
Brad says May 31, 2020 at 3:15 pm I can’t get my regulator to connect to my CO2 tank without leaking. Idk if it’s because I’m not tightening the bolt enough or what the issue is. Reply
Keith Martin says June 10, 2020 at 3:41 pm Cant seem to reset out of vacation mode on a Marvel Kegerator. Tried multiple resets and nothing is working. Unit is functioning fine except for this. Locked out of temp controls, model ML24BN. Help! Reply
Keith Martin says June 10, 2020 at 3:44 pm Also there is a power failure alarm that won’t clear either from the resets done from the electrical breaker Reply
Kegerator.com says June 19, 2020 at 2:10 pm I would suggest reaching out to the Marvel support team. You can reach them at 616-754-5601 or online here https://www.marvelrefrigeration.com/contactus Reply
Tom Sacco says June 27, 2020 at 2:49 pm I have a 5 liter min keg fridge that runs off 110v and holds a refillable mini keg. The fan runs, you can feel the air movement out of the back, but after three days of running all day, the beverage inside the aluminum keg was at room temp. No chill to it at all. What can be he problem and can it be fixed, if so, how? This is the first time I have tried to use it, it had been stored away for a year or so. Could that cause any issues? Thanks for the info or response to my questions. Reply
Ryan says December 12, 2020 at 7:20 pm My kegerator is new just got it. My lines are plenty long, although my beer pour very fast, have to fill a pitcher just to get glasses of beer. Can the pour be slowed down? Reply
Kegerator.com says January 4, 2021 at 4:11 pm Hi Ryan, You mentioned the lines are plenty long, they should be 10 feet or that could be the issue. You could also try lowering the pressure to 10 or even 8 psi if currently at 12, but it’s also worth noting that you should first try keeping the pressure at 12 psi for a few days to avoid force carbing. If you’ve already troubleshooted these options and still not resolved, it could be a regulator issue. Cheers! Reply
Tom S says February 5, 2021 at 3:18 pm When I got my Edgestar Kegerator last summer it said not to use “rubber” kegs. I ran one through with no issues but now I am having issues with this one. It started when I ran out of C02. The beer was all foam so I got a new tank and the C02 was finally starting to do its thing. Then today I go to the garage to get a beer and nothing, I am mean nothing. No foam, no air just like it is dead in the water. I checked the pressure and it was OK. I disconnected the keg and reconnected, still nothing. Any advice? Reply
